Privacy policy

At LoomAndLayer.online, we value customer trust and are committed to protecting personal information. This Privacy Policy explains how we collect, use, store, and protect information when customers visit our website, purchase organization products, or communicate with us.

1. Information We Collect

We may collect information necessary to provide shopping and customer service experiences.

Personal Information

When customers place orders, we may collect:

Full name;
Email address;
Shipping address;
Billing address;
Phone number;
Payment-related information processed through secure payment providers.

Website Information

We may automatically collect:

IP address;
Browser type;
Device information;
Pages viewed;
Website interaction data;
Shopping preferences.

2. How We Use Information

LoomAndLayer.online may use collected information to:

Process and fulfill orders;
Arrange shipment;
Provide order confirmations;
Send delivery updates;
Respond to customer inquiries;
Improve website performance;
Prevent fraudulent activity;
Maintain transaction records;
Improve products and services.

3. Payment Information Protection

LoomAndLayer.online does not store complete payment card information.

Payment transactions are processed through secure third-party payment providers using appropriate security measures.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Remember customer preferences;
Improve website functionality;
Analyze website traffic;
Enhance shopping experiences.

Customers may manage cookie settings through their browser preferences.

5. Information Sharing

LoomAndLayer.online does not sell customer personal information.

We may share limited information with trusted service providers, including:

Payment processors;
Shipping carriers;
Website hosting providers;
Customer support platforms.

These providers receive only information necessary to perform their services.

6. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, or alteration.

Florida privacy regulations require applicable businesses to provide clear privacy notices describing categories of personal data processed, purposes of processing, consumer rights procedures, and certain third-party sharing information where applicable.